Fly540 Flights Suspended.

Fly540 (FVV: Nairobi, Kenya) a low cost carrier based in Nairobi has been ordered to stop all flights by The Competition Authority of Kenya (CAK). CAK said it received multiple customer complaints lodged against the airline and the major issues were flight delays, failing to pay refunds as well as not providing alternative flights.

“Fly540 Limited is hereby directed by the authority to with immediate effect, cease and desist from advertising for flight bookings in electronic, print and social media or receiving any flight bookings from the public or their representatives and or in any other way holding yourselves as being in a position to offer flight and related services to customers to and from any of the airports within the Republic of Kenya until the ongoing investigations are completed,” CAK director-general Boniface Makongo said in an order to Fly540 airline chief executive Donald Smith Earle.

Fly540 Air Operators Certificate (AOC) had also expired on September 30th yet they continued operating and taking payments for flights. “The authority is aware that your Air Operator Certificate expired September 30, and accordingly you are not authorised to offer services. Equally, we are aware that you have suspended operations at the Jomo Kenyatta International Airline (JKIA) terminal 1D/ Terminal 2 and your offices at Watermark Business Park, Karen remains inaccessible to the affected public,” added Mr Makongo.